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Practical AI, zero fluff

Technical guides, case breakdowns, and production patterns from building real AI systems. Written for engineers and operators, not audiences.

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AI Chatbots

Evaluating chatbot quality beyond deflection

A practical framework for evaluating resolution quality, escalation behavior, and user feedback in a scoped chatbot prototype.

Mar 28, 2026 6 min read
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AI Integrations

RAG vs fine-tuning: choosing an approach for a prototype

A decision framework for comparing retrieval-augmented generation and fine-tuning against data freshness, traceability, and behavior requirements.

Mar 14, 2026 8 min read
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AI Agents

Engineering reliability into agent workflows

Tool contracts, state handling, and human review are architecture concerns to address when researching and prototyping agent workflows.

Feb 27, 2026 10 min read
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Infrastructure

Observability questions for an LLM prototype

A starting checklist for request tracing, usage measurement, validation failures, and provider errors during controlled AI development.

Feb 10, 2026 7 min read
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AI Chatbots

Designing an AI lead-qualification experiment

A project-scoping framework for testing structured lead intake without assuming conversion gains or autonomous CRM updates.

Jan 22, 2026 5 min read
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Strategy

How to scope an AI engagement without over-engineering the first sprint

The biggest failure mode in AI projects is not technical, it is discovering in week 6 that you built the wrong thing. A scoping process that prevents it.

Jan 8, 2026 9 min read
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Practical AI content, published when there's something worth saying — typically 2–3 posts a month.